Trouble connecting to internet. - HTML Forums

sushipixel · 06-24-2009, 02:57 AM

I received a computer from a friend with a challenge. If I could fix it, I could keep it. Well let me get down to the problem. It wont connect to the internet.

Frys computer, currently running Windows XP professional that he told me he reinstalled on the computer because his hard drive had failed. I suspect it to be the tcp/ip protocol, so I checked it and it is all empty Address type, IP address, subnet mask, Default gateway, all those say "unavailable." So maybe that has to do with it? And so how can I fix it? Also any other suspicions?

Pegasus · 06-24-2009, 03:56 AM

Is the modem card installed properly? It may need to be reseated or replaced if it's not working right.

Horus_Kol · 06-24-2009, 07:01 AM

or network drivers?

jcbradley · 07-30-2009, 06:51 AM

You may want to try scanning for Adware / Spyware and viruses before replacing the network card. Some bad software can take out an internet connection.