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View Full Version : Serious Authorize.net Issue


Jason
06-01-2002, 01:18 PM
If you are a merchant, and you use authorize.net, then you just lost about 5-10% of your total sales as of this past weekend. As of May 28, Authorize.net started requiring "referral URLs" to be implemented in order to process transactions... however NS6 does not support this type of referral, and therefore authorize.net will decline all transactions made through NS 6+, and display the following message to your users: "invalid relay or referrer - did not go through".

This will happen every time anyone with NS 6+ tries to order from your site through authorize.net's relay response or weblink payment gateway. This will affect thousands of sites, and cost Authorize.net's users millions of dollars. I do not think that too many people know about this problem yet, I figured it out for myself while trying to find out why some of my customer's actions have been declined.

Jason
06-20-2002, 10:45 AM
An update on this situation. After further probing, it seems that this issue only effects "weblink" users of authorize.net. The trouble can be circumvented by using ADC Direct response (which is a more complicated and secure procedure). However if you do use weblink on authorize.net, you should be aware that your Netscape 6 users will not be able to purchase.